BW Converting, which includes the brands PCMC, Baldwin and W+D, has launched an e-learning platform aimed at transforming customer training across its entire brand portfolio.

Designed to provide flexibility and support operational efficiency, this online resource allows customers to access detailed machine overview courses, enhancing on-site training and enabling easier adaptation to workforce changes, says the company.

Initially focusing on equipment from BW Converting’s PCMC tissue and print offerings and the Hudson-Sharp brand bag converting portfolio, the platform will expand to encompass the full range of brands and products – W+D, Stax Technologies and Northern Engraving and Machine, and Baldwin – in the near future.

Key benefits of the platform – according to BW Converting – include flexibility for employees to learn at their own pace, the ability to maintain productivity despite staff turnover and the chance to reduce on-site training downtime.

BW Converting said the platform also integrates seamlessly into broader training and service programs. For customers with unique needs, BW Converting’s training team can create tailored e-learning content specific to their equipment and requirements.

Scott Kupsky, technical training leader at BW Converting, commented, ‘This digital solution allows customers to save on costs related to extended on-site training, minimise production interruptions and access a consistent knowledge base for improved workforce competency. By streamlining training processes and offering custom content, BW Converting is setting a new benchmark in customer education within the converting and packaging industry.’