Prairie State Group (PSG) is the first flexible packaging printer in North America to implement Cerm’s ERP system into its business operations.
PSG is a flexible packaging and pressure sensitive label printer, based in Franklin Park, Illinois. Implementing Cerm has meant an entire upgrade of Prairie State Group’s computers and servers in addition to the new ERP system. For customers, this means new quotes, production order processes, material inventory, and invoices are all captured through the new system.
Vice president of operations and principle of Prairie State Group, Dan Doherty, said, ‘A major deciding factor in adopting Cerm had to do with the needs of our customers, as well as our internal team. After seeing ERP options and presentations, we agreed Cerm was the best path forward. It’s user-friendly, and we have a great rapport with the team. We’re confident it will give us what we want and improve Prairie State Group’s internal and external operations.’
Flexible packaging customers need greater consistency in the printing process, and fast access to sales order stats. ‘Cerm gives PSG the ability to see real-time metrics, prompting the ability to make adjustments if needed so they can continue leading in cost-effective solutions,’ said Cerm’s North American business development manager, Esteban Garcia. ‘By implementing Cerm, PSG continues to live up to a significant part of its mission — customer satisfaction. Cerm’s real-time shop floor data collection gives the customer service department the tools it needs to give accurate order status to customers in real-time.’
According to the company, PSG clients will find an overall improvement in production process efficiency, a decrease in redundancies, and better production times. It also promises customers will enjoy a more streamlined and convenient administration of shipping processes and invoicing.
